I help companies improve operational resilience through business continuity planning (BCP), preparedness, ISO management systems and crisis exercises. Based in Pirkanmaa, Finland — around Parkano and Tampere — and working nationwide.
Quality, environmental and safety management systems form the foundation of a company’s operational resilience. Business continuity is not a separate project but an extension of the same management system: identify the risks, choose the controls, document, exercise and improve.
What I do
Risk and critical-function mapping: which functions, systems, people and suppliers are the ones whose stopping stops the business — and what their real fallback is today.
Continuity and recovery plans: a practical business continuity plan that actually gets used — not a document filed in a binder. Including the order of recovery: what is restored first, and on what conditions.
Disruption exercises: tabletop exercises for management and staff — power outage, cyber incident, loss of a key supplier, departure of a key person. An unrehearsed plan is a hypothesis.
Management and staff training: preparedness responsibilities, NIS2 obligations and crisis communication in plain language, without jargon.
Typical questions
How would we operate during a power outage?
A power outage is a good first exercise: it reveals which processes stop immediately, which continue, and who knows what to do. The answer is built in advance: a list of critical functions, manual procedures, and a communication channel that does not depend on the same systems.
How do we keep production running during a disruption?
Production continuity rests on three things: identified critical resources (machines, people, suppliers, data), their fallback procedures, and the fact that those procedures have been tried at least once. An untested plan is a hypothesis.
Do we have a business continuity plan — and does it work?
Many companies have a plan of some kind, but it has been written, approved and archived. The test is simple: when was it last exercised, and can the person on shift find it in three minutes?
How do we exercise crisis situations sensibly?
A tabletop exercise is the lightest and most effective format: one afternoon, one scenario, and the right people around the same table. Every exercise finds something to fix — and every finding is cheaper in an exercise than in a real event.
Tell me briefly where you stand — let’s work out together where to start. kalle.a.hakala@gmail.com