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Expertise

My expertise has built up from two directions: industrial production and quality management, and information systems and voluntary rescue work. They aren’t separate lists but the same way of thinking — find out how things actually work, build a way of working that survives daily use, and teach it onward.

The same way of thinking — only the vocabulary changes.

Quality, environment and compliance

  • ISO 9001 and ISO 14001 — implementation, maintenance and renewal
  • Quality and environmental documentation, and getting it adopted in production
  • Internal audits and preparation for external audits
  • Handling non-conformities, root cause analysis and continuous improvement
  • Supplier and material quality, complaint processes
  • Excellence Finland Quality Manager programme (2024)

Industry and production

BEng in Mechanical and Production Engineering (2013). My career ran from the lathe to technical wholesale, from there into shop-floor supervision and quality management — and through factories on three continents. It means I understand the machinist’s view, the buyer’s view and the quality manager’s view, because I’ve held all three roles.

  • Machine shop and manufacturing technology, machining
  • Production supervision and line management
  • Technical sales, purchasing and supplier networks
  • Projects, delivery project tracking and tender calculation
  • International supplier and customer relationships
Industrial plant

ICT, information security and systems design

Alongside the Quality Manager role I serve as ICT Manager at Kopar Oy, responsible for the company’s information technology environment. In January 2026 I qualified as a Cyber Security Specialist through the Specialist Vocational Qualification in Business.

  • ICT environment management, device lifecycle and access rights
  • Information security in practice: user management, protections, incident preparedness
  • Staff security training
  • Business continuity and preparedness
  • Refining data and automation to support decision-making, AI-assisted workflows

Designing internal business systems

I have designed and architected internal systems for my employer for collecting and refining information and supporting decisions — the concept, data model and architecture my own work. These aren’t individual scripts but complete systems, fitting together different data sources, user roles and processes.

I don’t publish the details or names, because they are my employer’s property. The underlying skill — clarifying requirements, designing the data model, architecture and rollout — is transferable, and can be discussed in more detail one to one.

Lightweight tools for small organisations

Many small companies and associations are stuck between two bad options: no suitable software exists, or it’s priced for large enterprises. A licence fee runs every month for a system three people use and where a tenth of the functionality is needed.

This gap interests me: a tool built for one bounded problem, run on your own machine or your own server, without a recurring licence cost and without your data touring the world. AI can run locally, a database can be a single file, and the number of users shouldn’t be what you’re billed on.

This is a developing area, not a finished product range — I’m not selling a package from this page. If you recognise the problem in your own organisation, it’s worth a conversation.

Web services and maintenance

I have built and maintain several WordPress sites, for both associations and businesses. In practice this covers the whole chain: domains, hosting, site structure and design, content, security and ongoing maintenance.

I design, build and maintain WordPress web services for companies and associations. See the work in references →

Training and leadership

  • Readiness trainer — Vapepa basic, search, communications and welfare courses
  • Resource trainer
  • SAR incident commander — leading search operations on scene
  • Training coordinator and founding member of SVAP ry (2024)
  • Coaching new trainers and building training pathways
  • Participatory change leadership — the way of working is built together with the people who use it

The combination is unusual, and that’s deliberate: industrial compliance, information systems and command in a crisis all rest on the same foundation. Once one of them is genuinely understood, the others aren’t far away.

Quality, environmental and safety management systems form the foundation of a company’s operational resilience — business continuity and preparedness are built on the same frame. Read more about business continuity.

See what I offer · kalle.a.hakala@gmail.com