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Kalle Hakala — Quality Manager, ICT Manager, SAR incident commander

Readiness isn’t a document. It’s how you operate.

I’m a Quality Manager and ICT Manager in heavy industry — and a SAR incident commander in Finland’s Voluntary Rescue Service. The same thing holds in both: a plan is only a promise. What actually tells you whether the work was done properly is how people act when the situation changes.

  • 2013BEng, Mechanical and Production Engineering
  • Kopar OyQuality Manager and ICT Manager
  • 2026Cyber Security Specialist, Specialist Vocational Qualification in Business
  • 2024Excellence Finland Quality Manager programme
  • VapepaSAR incident commander, preparedness and resource trainer
  • SVAP ryFounding member and training coordinator

The situation changes.

Information is always incomplete.

You still have to act — correctly.

That doesn’t take an expensive system. It takes maintained situational awareness, using whatever tool actually works.

There’s no secret to it. On the factory floor, in information security and out on a search, the same pattern holds: measure the situation, correct course, teach the next person to do the same. The rest is just domain knowledge.

A quality and environmental system that survives daily use

Sound familiar: the ISO system exists and the audit passes, but nobody in production ever opens it.

What I do: map the current state as it genuinely is, rebuild the system from the user’s point of view, train the staff and prepare you for audit.

Security training your staff actually understand

Sound familiar: the technical controls are in place, and someone still clicks the link.

What I do: build the training around your actual risks, not as a generic awareness session.

Leading when the information isn’t in yet

Sound familiar: decisions have to be made before everything is known.

What I do: a workshop or exercise built on how search operations are actually led.

All three as training, too

I train people both in the factory and in the field. My job is to turn the complicated into something people actually use — not into something that sounds good on a slide.

Behind that sits machining, technical wholesale, purchasing, shop-floor supervision, ICT management and building web services. See the full map of expertise →

Most experts have tested their leadership in a meeting room. I’ve tested mine in the field as well.

When someone is missing, information arrives in fragments from different directions and the decision has to be made now, not next week. This isn’t a hobby running alongside my work — it’s the same skill in a different environment.

You also can’t give volunteers orders. That forces you to learn leadership built on participation: people help shape the way of working, so they don’t need to be talked into following it afterwards. In paid work the same approach produces commitment where an order would only produce compliance — and quality work and training ultimately depend on exactly that.

My career ran from the lathe to technical wholesale, to shop-floor supervision and into the core of quality management, and it has taken me through factories on three continents. An engineer’s precision and a commander’s nerve are a rare combination — and both were earned by doing.

Have a situation that needs to start working?

Tell me briefly what it is. We’ll look at whether I can help — and if I can’t, I’ll say so directly.